Supported Platforms

Explore our supported platforms

Monitor, troubleshoot, and optimize critical communications, payments, and HPE NonStop platforms with IR's Products and Solutions.

Communications

Cisco

Prognosis supports Cisco IP communications for enterprises, branches, service providers and in the cloud to ensure you can deliver the very best experience management.

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Microsoft

Prognosis is the most complete communications experience management tool for Microsoft solutions. It enables organizations and service providers to deliver the best user experience possible for collaboration, meetings, and voice/video calls.

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Avaya

Prognosis is the most complete communications experience management tool for Microsoft solutions. It enables organizations and service providers to deliver the best user experience possible for collaboration, meetings, and voice/video calls.

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Session Border Controllers (SBCs)

Prognosis provides end-to-end support and visibility across all SBCs and media gateways, including AudioCodes, Oracle, Ribbon and more.

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Polycom

Polycom is one of the leading voice, video and collaboration solutions. Prognosis integrates seamlessly to help your organization ensure your Polycom environment is optimized and deliver a solid end-user experience.

NICE

In the contact center, an optimal experience starts with powerful recording. With the support of Prognosis, NICE can help you deliver a superior customer experience and minimize the risk of costly regulatory breaches with dedicated compliance solutions.

Verint

Verint and Prognosis work together, with the common goal of empowering organization with the tools, data and insights they need to anticipate problems, respond appropriately and take immediate action.

Payments

ACI

Together, ACI and Prognosis, provide a unified monitoring and management suite of products to help optimize your ACI payments applications and supporting infrastructure.

FIS

With the rapid growth in online transactions, Prognosis provides performance management that optimizes your FIS payments processing network, ensures you meet service level agreements, and helps your systems run more efficiently.

HPE NonStop

HPE NonStop

Prognosis gives you the insight your organization needs to ensure that your systems are running efficiently with the data and metrics you need to make proactive operational and business decisions.

Comprehensive monitoring, surveillance, alerting, and reporting helps you meet and manage your SLAs by ensuring your NonStop environment and application are running at peak performance.